Cookie Notice

What Is a Cookie?

A cookie is a small piece of data sent from our website server to your web browser. Your browser stores it and sends it back to our server each time you visit a page on our site. Cookies help keep things running smoothly — for example, by remembering whether you have visited before or keeping you signed in to certain areas.

How Do Cookies Affect You?

Cookies help make your experience online more streamlined. They can do things like keep you signed in to websites so you don't need to re-enter your details every time. Some cookies on our site are essential — without them, features like online booking may not work correctly.

We recommend leaving cookies enabled unless you have a specific reason not to. Blocking certain cookies may prevent you from completing a booking or using other features of the site.

Cookies We Set

We set cookies that remember your last-entered values on search forms — such as arrival date, number of nights, and number of guests — so these are pre-filled next time you return to those forms.

Our online booking system provider also sets cookies that track your progress through the booking process and allow you to resume an interrupted booking during the same browsing session. These cookies are essential for completing a reservation online.

Analytical Cookies

We use Google Analytics cookies to help us understand how visitors use our website — for example, which pages are visited, how long is spent on the site, and how users arrive. This helps us improve the site over time. Google assigns a unique Client ID to each visitor, but we cannot personally identify you from this data.

Insight Data

We use session recording and analysis tools to better understand how visitors interact with our site. No personal data you enter is visible in these recordings. Each visitor is assigned a unique anonymous ID to distinguish new and returning users, but this is never linked to any personal information.

You may occasionally be prompted to answer a short feedback question while browsing. A cookie remembers whether you have already responded, so you are not shown the same prompt repeatedly.

You can opt out of insight data tracking via Hotjar's opt-out page.

Advertising Cookies

We work with third parties, including Google, who may set cookies during your visit for remarketing purposes. This means you may see adverts related to content you have viewed on our site when browsing other websites.

To opt out of advertising cookies, you can visit the Network Advertising Initiative opt-out page or Your Online Choices. Opting out does not stop adverts appearing — it means the adverts you see may simply be less relevant to you.

Other Third-Party Cookies

Some buttons and plugins on our site connect with external platforms. The following may set cookies through our site, which could be used to enhance your profile on their platform or contribute to data they hold as described in their own privacy policies:

• TripAdvisor (and affiliated services including Sojern and Travelsmarter)

These third parties may also have relationships with advertising networks. We recommend reviewing their individual cookie and privacy policies for full details.

The web security company Cloudflare sets a unique ID each time you visit our site to maintain security and deliver content reliably. This cookie helps protect their servers and the content we serve.

How long third-party cookies persist depends on each provider's own policies.

Managing Cookies and Do Not Track

How you manage or disable cookies depends on your browser, operating system, and device. The website Cookies and You provides helpful guidance on managing cookies across different browsers.

Some browsers also offer a "Do Not Track" feature, which sends a request to websites asking that your browsing activity not be tracked. There is currently no industry-wide standard for how these requests are handled, so we cannot guarantee they will always be honoured — but we want you to be aware the option exists.